After the Submission Processing (SP) consolidation, mail will still be received in Fresno. The Campus Support function will process all receipts, correspondence, and remittances once Fresno SP consolidates.
- It is estimated that Fresno's mail receipts will decrease by approximately 70% or more after consolidation.
- The Campus Support function will assume all residual mail processing functions after the SP consolidation and be responsible for processing all incoming and outgoing mail.
- Campus Support will report to the Site Coordinator in Accounts Management.
- The stand-up date for Campus Support will be August 2, 2021. Training will begin on July 19, 2021. This date is subject to change based on building occupancy availability.
- All Campus Support positions will be located in the Northpointe Building, 3211 S Northpointe Dr., Fresno, CA.
The average work day of a Campus Support employee will be very similar to the duties currently performed by Receipt & Control employees.
- Campus Support will be in the NorthPointe building located at 3211 S Northpointe Dr, Fresno, CA.
- Incoming mail will still be extracted and sorted at Tingle Tables.
- Due to the lower volume of mail, employees may perform various duties throughout the course of their workday such as:
- Extraction & Candling
- Processing outgoing mail
- Working files requests
- Transshipping
- Processing Undeliverables
- Reviewing outgoing C-Letters
- Performing Correspondence Imaging duties
- Depositing remittances
There are some differences between current mail processing procedures and Campus Support duties.
- Due to the decreased volume of mail, only one SCAMPS machine will be moved to NorthPointe, with less sorters, and the MUFFY machine is not used.
- Slicers are used as a back-up to open mail, and outgoing mail requiring enclosures are hand stuffed.
- Payments will be processed using the Remittance Strategy – Paper Check Conversion (RS-PCC) system. Advantages to using RS-PCC include:
- Paper checks are converted to an electronic transaction using scanners.
- Checks are destroyed 60 days after scanning.
- Checks are deposited the day they are received.
- Float time and transshipping costs are reduced.
If you need help, visit the Career Opportunity & Resource Engagement (CORE) room or contact [email protected].