ࡱ> dc \phmlill00 Ba==L,8X@"1 Arial MT1Arial1Arial1Arial1Arial1Arial1Arial1Arial1Arial1PArial1  Arial MT1 $Arial MT1 Arial1 Arial"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)7*2_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).))_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?,:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)6+1_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_)ID#,##0" ";\-#,##0" ";\-\-" ";@" " \ \ \ \ @ "$"#,##00.0MH#,##0.0" ";\-#,##0.0" ";\-\-" ";@" ""Yes";"Yes";"No""True";"True";"False""On";"On";"Off" \ \ \ \ \ \ @ \ \ \ @FA#,##0" ";\-#,##0" ";0" ";@" "JE#,##0.0" ";\-#,##0.0" ";0" ";@" "                + ) , *         ` ( (  p      (p ( ( (p (  (       p   p         \  \   (             \  \ 1 \  \  ( ( (p ( ( (\   (   `TABLE23  ;A8ZR3  @@  $ 33Type of assistance or program(Forms and publications (paper products):Call or walk-in assistance: AutomatedLive[2] Includes contacts at 400 sites where taxpayers are served at IRS Taxpayer Assistance Centers and alternative IRS sites (libraries and post offices). 2Forms, publications, and orders for paper productsJLibraries, banks, postal service distribution sites, grocery stores, copy >centers, and office supply outlets stocking paper products [3]3Assistance provided through the Internet (IRS.gov):Number of visitsNumber of page views"Where's My Refund"4Internet Employer Identification Number applications*Volunteer Tax Preparation Assistance sites8Returns prepared through Volunteer Income Tax Assistance)Account questions (percentage accurate) )Tax law questions (percentage accurate) +Accuracy of toll-free telephone assistance:)Individual electronic transactions, total[3] Represents the number of organizations distributing forms and publications. Each organization may have multiple branches. Toll-free assistance calls [1]:Disaster Recovery CentersTaxpayer Assistance Centers.Taxpayer education and tax return preparation:Taxpayers assisted:State incidentsCounty/city incidentsJVolunteers assisting in taxpayer education and return preparation programsToll-free disaster hot line#Tax-Exempt and Government Entities.Number of downloads:Taxpayers assisted through taxpayer education programs [6]IRS Web site usage [4]:[4] An increasing number of taxpayers receive assistance by using their personal computers to visit IRS.gov. This online assistance is reported,and Tax Counseling for the Elderly programs leaves the IRS.gov Web site. Users may access multiple Web pages during a single visit to the IRS Web site; these are counted as page views.as visits, page views, and downloads. A Web site visit is a session that begins when a user views his or her first Web page and ends when the userxA download is the process of copying a file such as Form 1040 from the IRS.gov Web site to the user's personal computer.i[6] Includes the number of taxpayers educated by Stakeholder Partnerships, Education, and Communication.NTable 19. Internal Revenue Service Taxpayer Assistance and Education ProgramsLfor Individual Taxpayers, by Type of Assistance or Program, Fiscal Year 2006[5] Reflects events declared by the Federal Emergency Management Agency as major disaster areas for which the IRS granted administrative 6Taxpayer Assistance Center contacts [2] Disaster incidents [5]:"Disaster and emergency assistance:[1] Includes calls answered by Customer Account Services and automated calls (including TeleTax). Excludes calls answered by Compliance andLtax relief. Some States and counties/cities were affected more than once. aSOURCE: Wage and Investment, Strategy and Finance, Strategic Planning and Analysis SE:W:S:SPA TExcludes Volunteer Income Tax Assistance and Tax Counseling for the Elderly sites.  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