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Taxpayer Advocate Service: Postfiling Taxpayer Assistance Program, by Type of Issue and Relief, Fiscal Year 2008LeviesOther refund inquiries/issuesEarned income tax creditDApplications for taxpayer assistance received, by type of issue [1]:GApplications for taxpayer assistance closed, by type of resolution [1]:[6]Systemic issue [8] ,Taxpayer Assistance Order rescinded [4,5] Congressional inquiries [9][6]� Less than 0.5 percent.�[7] A single issue (applicable to an individual, corporation, or other entity) that requires a change or modification to an account.�[8] Requires a change or modification to an established procedure, process, or operation (e.g., computer program) that potentially impacts more than one taxpayer. "Relief provided to taxpayer, total%No relief provided to taxpayer, total&Taxpayer Assistance Order issued [4,5]'No Taxpayer Assistance Order issued [4],Taxpayer withdrew application for assistance Individual taxpayer issue [7] gNOTES: The Taxpayer Advocate Service is an independent organization within IRS that assists taxpayers who are experiencing hardships, who are seeking help to resolve tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should. Detail may not add to totals because of rounding.Percentage of total�[5] Taxpayer Assistance Orders (TAOs) may be issued in one fiscal year and closed in another. In Fiscal Year 2008, 68 TAOs were issued, and 58 TAOs were closed (50 were closed with relief provided to the taxpayer, and 8 were rescinded). .Automated Substitute for Return Program [2] &Automated Underreporter Program [3] [2] Under the Automated Substitute for Return Program, IRS uses information returns from third parties to identify tax return delinquencies, constructs tax returns for certain nonfilers on the basis of that information, and assesses tax, interest, and penalties based on the results. ~[3] Under the Automated Underreporter Program, IRS uses information returns from third parties to identify unreported income.([1] Taxpayers may submit an application for assistance to the Taxpayer Advocate Service (TAS). These applications for taxpayer assistance may be received in one fiscal year and closed in another. In Fiscal Year 2008, 274,051 applications for assistance were received, and 260,439 were closed. g[4] The Taxpayer Advocate Service issues Taxpayer Assistance Orders (TAOs) on behalf of taxpayers. A TAO directs an IRS organizational unit to take a specific action or to review, expedite consideration of, or reconsider a taxpayer's case. 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