ࡱ> 8;  !"#$%&'()*+,-./01234567:Root Entry FT^]<Ɨ<9WorkbookjSummaryInformation(DocumentSummaryInformation8$ \pcxmoul00 Ba==;W!8X@"1 Arial MT1Calibri1Calibri1Calibri1Arial1Arial1Arial1Arial1Arial1Arial1 Arial MT1JCalibri1 JCalibri1JCalibri14JCalibri1 JCalibri1JCalibri1 JArial MT1JCalibri1,8JCalibri18JCalibri18JCalibri1  JArial MT1>141<JCalibri1?JCalibri1h8JCambria1JCalibri1 JCalibri"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)7*2_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).))_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?,:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)6+1_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_)ZU#,##0" ";\-#,##0" ";"0 ";@" "JE#,##0" ";\-#,##0" ";"0 ";@" "PK#,##0.0" ";\-#,##0.0" ";"0.0 ";@" ""Yes";"Yes";"No""True";"True";"False""On";"On";"Off"],[$ -2]\ #,##0.00_);[Red]\([$ -2]\ #,##0.00\)                                                                      ff +  )  ,  *      P  P         `            a>     #  @ @  #@ @   @ @  ( # #@ @  #@ @   ( @ @  #@ @   (  @   # # #@ @  @ @  1 @     `@ @   (  @@   #     @  ||cPP}A} 00_)ef[$ -}A} 00_)ef[$ -}A} 00_)ef[$ -}A} 00_)ef[$ -}A} 00_)ef[$ -}A} 00_)ef [$ -}A} 00_)L[$ -}A} 00_)L[$ -}A} 00_)L[$ -}A} 00_)L[$ -}A} 00_)L[$ -}A} 00_)L [$ -}A} 00_)23[$ -}A} 00_)23[$ -}A} 00_)23[$ -}A} 00_)23[$ -}A}  00_)23[$ -}A}! 00_)23 [$ -}A}" 00_)[$ -}A}# 00_)[$ -}A}$ 00_)[$ -}A}% 00_)[$ -}A}& 00_)[$ -}A}' 00_) [$ -}A}( 00_)[$ -}}) }00_)[$ -##0.  }}* 00_)[$ -???##0.??? ??? ???}-}/ 00_)}(}0  00_)}A}1 a00_)[$ -}A}2 00_)[$ -}A}3 00_)?[$ -}A}4 00_)23[$ -}-}5 00_)}(}6  00_)}}7 ??v00_)̙[$ -##0.  }A}8 }00_)[$ -}A}9 e00_)[$ -}x}:00_)[$##  }}; ???00_)[$???## ???  ??? ???}-}= 00_)}U}> 00_)[$## }-}? 00_) 20% - Accent1M 20% - Accent1 ef % 20% - Accent2M" 20% - Accent2 ef % 20% - Accent3M& 20% - Accent3 ef % 20% - Accent4M* 20% - Accent4 ef % 20% - Accent5M. 20% - Accent5 ef % 20% - Accent6M2 20% - Accent6  ef % 40% - Accent1M 40% - Accent1 L % 40% - Accent2M# 40% - Accent2 L湸 % 40% - Accent3M' 40% - Accent3 L % 40% - Accent4M+ 40% - Accent4 L % 40% - Accent5M/ 40% - Accent5 L % 40% - Accent6M3 40% - Accent6  Lմ % 60% - Accent1M 60% - Accent1 23 % 60% - Accent2M$ 60% - Accent2 23ٗ % 60% - Accent3M( 60% - Accent3 23֚ % 60% - Accent4M, 60% - Accent4 23 % 60% - Accent5M0 60% - Accent5 23 %! 60% - Accent6M4 60% - Accent6  23 % "Accent1AAccent1 O % #Accent2A!Accent2 PM % $Accent3A%Accent3 Y % %Accent4A)Accent4 d % &Accent5A-Accent5 K % 'Accent6A1Accent6  F %(Bad9Bad  %) Calculation Calculation  }% * Check Cell Check Cell  %????????? ???+ Comma,( Comma [0]-&Currency.. Currency [0]/Explanatory TextG5Explanatory Text %0 F Followed Hyperlink   1Good;Good  a%2 Heading 1G Heading 1 I}%O3 Heading 2G Heading 2 I}%?4 Heading 3G Heading 3 I}%235 Heading 49 Heading 4 I}%64 Hyperlink   7InputuInput ̙ ??v% 8 Linked CellK Linked Cell }% 9NeutralANeutral  e%"Normal :Noteb Note   ;OutputwOutput  ???%????????? ???<$Percent =Title1Title I}% >TotalMTotal %OO? Warning Text? Warning Text %XTableStyleMedium9PivotStyleLight16`UTable 19  ;3!55Type of assistance or program(Forms and publications (paper products): AutomatedLive3Assistance provided through the Internet (IRS.gov):Number of visitsNumber of page views*Volunteer Tax Preparation Assistance sites)Account questions (percentage accurate) )Tax law questions (percentage accurate) +Accuracy of toll-free telephone assistance:Toll-free assistance calls [1]:Taxpayers assisted:State incidentsCounty/city incidentsJVolunteers assisting in taxpayer education and return preparation programs6Taxpayer Assistance Center contacts [2] "Disaster and emergency assistance: Number or percentage2Orders for forms, publications, and paper productsIRS Web site usage [4]:2Online Employer Identification Number applicationseReturns prepared through Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs [1] Includes calls answered by Customer Account Services and automated calls (including TeleTax and Tax Exempt and Government Entities Division), but excludes calls answered by Automated Collection Services."Call and walk-in assistance, totalNumber of downloads)Individual electronic transactions, total Where s My Refund inquiries+Number of toll-free disaster hot line callsGTaxpayer education and tax return preparation for individual taxpayers:Transcript Delivery System [6]Disclosure authorizations [7]4Electronic Filing Personal Identification Number [8]Disaster incidents [9]:Number of events [10]2Number of electronic newsletter subscriptions [11][7] Eligible tax practitioners may electronicallyrequest authorization to receive a client stax account information or to represent the client before the IRS.This e-service expedites processing and issues a real-time acknowledgment of accepted submissions.[11] Includes electronic newsletter subscriptions targeted to small business owners, to tax professionals, and to payroll providers.[10] Includes Tax Practitioner Institutes, Small Business Forums, National Tax Forums, Small Business Tax Workshops, tax practitioner and payroll provider meetings, governmental contacts, and miscellaneous stakeholder meetings and events.SOURCES: Wage and Investment, Strategy and Finance, Operations Planning and Analysis; Online Services, Online Experience and Operations Management; and Small Business/Self-Employed, Communications and Stakeholder Outreach.Number of libraries, banks, postal service distribution sites, grocery stores, copy centers, and office supply outlets stocking paper products [3](Number of visits to IRS Video Portal [5]Number of participants[3] Represents the number of organizations that distribute paper forms and publications or make reproducible forms and publications available. Each organization may have multiple branches.8[6] The Transcript Delivery System enables authorized tax practitioners to order tax account, tax return transcript, and other tax information for their business and individual clients.These documents are returned to the practitioner s computer through a secure online connection within minutes of the request.rTable 19. Selected Taxpayer Assistance and Education Programs, by Type of Assistance or Program, Fiscal Year 2011ATaxpayer outreach for small business and self-employed taxpayers:[4] An increasing number of taxpayers receive assistance via IRS.gov. This online assistance is reported as visits, page views, and downloads. A Web site visit is a session that begins when a user views his or her first Web page and ends when the user leaves the IRS.gov Web site. Users may access multiple Web pages during a single visit to the IRS Web site; these are counted as page views. A download is the process of copying a file, such as Form 1040, from the IRS.gov Web site to the user s personal computer.[5] The IRS Video Portal provides information through audio and video presentations, as well as webinars (electronic seminars) on a variety of tax-related topics.[8] An Electronic Filing Personal Identification Number can be used in lieu of the prior-year adjusted gross income to verify a taxpayer's identify for electronic filing.[2] Includes contacts at 401 IRS Taxpayer Assistance Centers and alternative IRS sites (libraries and post offices). Excludes Volunteer Income Tax Assistance and Tax Counseling for the Elderly sites, which are shown separately in this table.[9] Reflects events for which the Federal Emergency Management Agency designated major disaster areas the IRS granted administrative tax relief. The number of these incidents increased in Fiscal Year 2011, due to increased hurricane and tropical storm activity.9Number of Taxpayers Assisted at Disaster Recovery Centers:0 12,25a6; hDcc PK![Content_Types].xmlj0Eжr(΢Iw},-j4 wP-t#bΙ{UTU^hd}㨫)*1P' ^W0)T9<l#$yi};~@(Hu* Dנz/0ǰ $ X3aZ,D0j~3߶b~i>3\`?/[G\!-Rk.sԻ..a濭?PK!֧6 _rels/.relsj0 }Q%v/C/}(h"O = C?hv=Ʌ%[xp{۵_Pѣ<1H0ORBdJE4b$q_6LR7`0̞O,En7Lib/SeеPK!kytheme/theme/themeManager.xml M @}w7c(EbˮCAǠҟ7՛K Y, e.|,H,lxɴIsQ}#Ր ֵ+!,^$j=GW)E+& 8PK!ÄA theme/theme/theme1.xmlYOoE#F{oc'NjGuرhF[xw;23NjHH q　Jĥ|@_73xM6{o~(fIyWk"޽aJCR$'Mnlu"^T$}*OIB.bQn̖kC 0>ȉ<&J &M5BNe tY>?#!mfKx=[Ԃu}ˆ ~umoLz^W/}ةLo;9iwk/_tV[,ac߬56YvYp1ϡAz 9ۮ7ެe ."Zk1~EȰ RӔ/x$( :7vʗsSj{"bF^x^xz?>~,ɸ7Gg_zy5^|?}V I򋧿>OQ>19ٵ<Ÿ8ߊaG@tOE*\ʻ/ yToN:"1Q(v; y4<$jbRa|PŻǴI Y3wJG݈8b2(<& QHT^w/B(`Z!94[Mc˴j`jG7;Q]o YC5*CocU 9 IQ/ RV+`%*;æWѼ9/#~7qZ$*cߓrUngN>%OOi Dh[BvoLJƌB6>p&>w O]>.ɲ,5,<ؾt&9 ԔEЇIIqhJ#f6kAS&2D)p3ӕ5teO`jvzEOG)9cshger-# ~fu-ԙՍh&9܊- 6 AлY3hX"M$#Fz6#b.w*lyhĭɾ̮]nR3+=,)'Kak.zi X 8Ka6!_ 5[ M܆< kW Ds/Z/j@&8?&5- C⫲K3Zw1K|D!`~J0A?Uֶy&,Xg1K#[y$[BTV)bBRvVt=낕@[\׶Dž8d4~_@`rx \kp*O69mY&ԧ HE]HKN!Vj%2BƣJԊ=" u\ӵC&Y0>g4&oN)j rihr"VTU,koy#ŬjQJpRk3܎Ws;ɢ!JT~u "֠ۀW_ Nq֙4)ڬuZˋw֒TvќXHegvtm,{2Da*20V=CoOQ2'@C8D.IrG[Ȥiࠆ)d͛|?&f9>b|w##(ɇ"C *_p=ce΂aenv*Wm瓗{varAˇ$IDpKs6* ʢG0egAnlCYt֏$Ysă)2|FS` uz'Xr*󠍒F`Bi m/Ҷj9Xrmox86tFo˜ b`>ASDbƟPK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 +_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!ÄA theme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK]   4;]oe5i  dMbP?_*+%,E&L &?'?(?)?MAdobe PDFS odXXLetterPRIV ''''0\KhCFFSMTJAdobe PDF ConverterResolution1200dpiPageSizeLetterPageRegionLeadingEdgeInputSlotOnlyOne0EBDAStandard"dXX&U} BY}  Y}  Y} Y}  Y4/@  LLLLLLLL L L L L LLLLLLLLLLLLLLLLLLL X-X b Q @~ RZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ A B C~ Br C~ B>) D~ TrՅ F G A ~ H>@ D~ IX@ F J A~ BKA K(~ E9@ F AB C~ B24#L [)~ BSA CBoA C~ B6 M~ Na C~ ON C~ O C~ O2S C~ OEA U ~ E^f_ FP A!B C ~ BB@ C~ B@ A P C~ B`9@ \4~ E@Dl  L!L"L#L$L%L&L'L( _)`* a+ua,Ja-a.a/Ja0a1a2Ja3` @ !K~ !S "A~ "S@ #D~ #Tc@ $@.$S %A"~ %ST@ &]*~ &S8A 'K#~ '^ "A (V(V )W2)W *W+*W +W/+W ,W0,W -W,-W .W$.W /W1/W 0W30W 1W&1W 2W%2W 3W'3W,~|>ddojA  j 00++33,,2211**))((--//..w ggG  Oh+'08@ T ` lx cxmoul00@a@V@<՜.+,D՜.+,,HP X`hp x   Table 19'Table 19'!Print_Area  Worksheets Named Ranges(`h2009 Table TitleOkay to Print datehTable 19. Taxpayer Assistance and Education Programs for Individual Taxpayers, by Type of Assistance2011-03-08T00:00:00Z F&Microsoft Office Excel 2003 WorksheetBiff8Excel.Sheet.89qCompObj r