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КG Table 20 Ѓ Ѓ С С е8 ќ W7 2 Type of issue and relief Number Percentage of totalT Taxpayer Advocate Service cases received, top fifteen receipts by type of issue [1]: Total Identity Theft! Pre-Refund Wage Verification Hold Affordable Care Act issue [2] Earned Income Tax Credit Processing Amended Return% Taxpayer Protection Program issue [3] Unpostable and Rejected Return Processing Original Return Examination Reconsideration Levy Returned and Stopped Refund Injured Spouse Claim Installment Agreement Other Refund Inquiries/Issue [4] Open Examination
All othersB Taxpayer Advocate Service cases closed, by type of resolution [1]:" Relief provided to taxpayer, total$ Taxpayer Assistance Order issued [5]' No Taxpayer Assistance Order issued [5] Full relief Individual taxpayer issue [6] Systemic issue [7] Partial relief% No relief provided to taxpayer, total* Taxpayer Assistance Order rescinded [5] [8] No response from taxpayer 3 No relief provided by Taxpayer Advocate Service [9], Taxpayer withdrew application for assistance Tax law precluded relief ' Hardship not related to revenue laws Hardship not validatedВ [2] Affordable Care Act (ACA) issues include cases involving the ACA Premium Tax Credit, the ACA Individual Shared Responsibility Payment, and other ACA-related tax provisions. [3] Implemented in FY 2016 and includes cases detected through the Taxpayer Protection Program (TPP) process as potential stolen identity returns. [4] Includes cases related to erroneous, decedent, and document-fee refunds along with reimbursement of bank charges due to IRS error.j[ 5 ] T h e N a t i o n a l T a x p a y e r A d v o c a t e h a s t h e a u t h o r i t y t o i s s u e a T a x p a y e r A s s i s t a n c e O r d e r ( T A O ) w h e n a t a x p a y e r i s s u f f e r i n g o r a b o u t t o s u f f e r a s i g n i f i c a n t h a r d s h i p a s a r e s u l t o f t h e m a n n e r i n w h i c h t h e I n t e r n a l R e v e n u e l a w s a r e b e i n g a d m i n i s t e r e d i f r e l i e f i s n o t g r a n t e d . A T A O d i r e c t s a n I R S o r g a n i z a t i o n a l u n i t t o t a k e a s p e c i f i c a c t i o n o r t o r e v i e w , e x p e d i t e c o n s i d e r a t i o n o f , o r r e c o n s i d e r a t a x p a y e r s c a s e . H o w e v e r , i n t h e m a j o r i t y o f c a s e s , t h e T a x p a y e r A d v o c a t e S e r v i c e c a n r e s o l v e t a x p a y e r s i s s u e s w i t h o u t i s s u i n g T A O s . T a x p a y e r A s s i s t a n c e O r d e r s m a y b e i s s u e d i n o n e f i s c a l y e a r a n d c l o s e d i n a n o t h e r . Ѕ [6] An individual taxpayer issue is a single issue (applicable to an individual, corporation, or other entity) that requires a change or modification to an account.И [7] A systemic issue requires a change or modification to an established IRS procedure, process, or operation (e.g., computer program) that potentially impacts more than one taxpayer. [8] Less than 0.05 percent.X [9] Another IRS division provided relief before Taxpayer Advocate Service intervention.ђ NOTES:
Detail may not add to totals because of rounding.
The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers resolve problems with the IRS and recommends changes that will prevent these problems.8 SOURCE: Taxpayer Advocate Service, Business Assessment.} Table 20. Taxpayer Advocate Service: Post-filing Taxpayer Assistance Program, by Type of Issue and Relief,
Fiscal Year 2016z [1] The table displays the number of cases received for the top fifteen issues reported to the Taxpayer Advocate Service (TAS) in Fiscal Year 2016. TAS generally receives cases from any of the following sources: IRS employee referrals based on IRS guidance; direct taxpayer requests for assistance (by phone, in person, outreach activities, or through correspondence); practitioners; and congressional office referrals. Of the 209,509 TAS case receipts, 16,553 receipts, or 7.9 percent of all receipts, were from congressional offices on behalf of their constituents. Cases may be received in one fiscal year and closed in another. џ : г5 С6 њ Ё7 к Є8 н 9 П З; № %D ^ c c Bх
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