This guide is intended to assist people with disabilities in using Tax Pro Account. Get directions to access the application with technologies including screen readers, screen magnifiers and speech recognition software.
On this page
Application overview
Tax Pro Account is a mobile-friendly digital tool that lets tax professionals send a request for Power of Attorney (POA) or Tax Information Authorization (TIA) to an individual taxpayer’s online account.
Technologies, issues and guidance
Desktop screen readers
JAWS Actions and Commands
| Action | Commands |
|---|---|
| Virtual HTML Features | INSERT + F3 |
| List Links | INSERT + F7 |
| Next Link | TAB |
| Prior Link | SHIFT + TAB |
| List Headings | INSERT + F6 |
| List of Form Fields | INSERT + F5 |
| List Buttons | INSERT + CTRL + B |
| List Combo Boxes | INSERT + CTRL + C |
| List Edit Boxes | INSERT + CTRL + E |
| List Radio Buttons | INSERT + CTRL + A |
| List Check Boxes | INSERT + CTRL + X |
| List Tables | INSERT + CTRL + T |
| Read from Beginning of Row to Current Cell | INSERT + SHIFT + HOME |
| Read from Current Cell to End of Row | INSERT + SHIFT + PAGE UP |
| Read the current row | SHIFT + UP ARROW |
| Read the current column | SHIFT + NUMPAD 5 |
| List Frames | INSERT + F9 |
| List All Ordered, Unordered, and Definition Lists | INSERT + CTRL + L |
- Taxpayer Details page tabs are identifiable and operable when using TAB key and JAWS commands but not when using by-line navigation or JAWS Virtual HTML features.
macOS VoiceOver (VO) Actions and Commands
| Action | Commands |
|---|---|
| Find the next heading | VO - Command - H |
| Find the previous heading | VO - Command - Shift - H |
| Find the next control | VO - Command - J |
| Find the previous control | SHIFT + TAB |
| Find the next Table | VO - Command - T |
| Find the previous Table | VO - Command - Shift - T |
| Find the next Link | VO - Command - L |
| Find the previous Link | VO - Command - Shift - L |
| Find the next Paragraph | VO - Shift - Page Down |
| Find the previous Paragraph | VO - Shift - Page Up |
| Read the next Sentence | VO - Command - Page Down |
| Read the next Line | VO - Down Arrow |
| Read the previous Line | VO - Up Arrow |
| Read everything visible in the window or the Dock, or on your desktop, depending on your location | VO - Shift - W |
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No known issues at this time.
Mobile screen readers
Android TalkBack (TB)
- TalkBack keyboard commands for Android 4.1 or higher
- Navigation
- Move to next item: Alt + Shift + Right arrow
- Move to previous item: Alt + Shift + Left arrow
- Move to first item: Alt + Shift + Up arrow
- Move to last item: Alt + Shift + Down arrow
- Click focused element: Alt + Shift + Enter
- Global actions
- Back: Alt + Shift + Backspace
- Home: Alt + Shift + h
- Recent apps/Overview: Alt + Shift + r
- Notifications: Alt + Shift + n
- Search the screen: Alt + Shift + / (forward slash)
- Next navigation setting: Alt + Shift + Equals (=)
- Previous navigation setting: Alt + Shift + Minus (-)
- Open global context menu: Alt + Shift + g
- Open local context menu: Alt + Shift + L
- Stop TalkBack speech: Control
- Pause or resume TalkBack: Alt + Shift + z
- Navigation
- No known issues at this time.
iOS VoiceOver (VO)
- No known issues at this time.
Screen magnifiers
ZoomText (ZT) Actions and Commands
| Action | Commands |
|---|---|
| Virtual HTML Features | INSERT + F3 |
| Increase magnification | ALT + NUMPAD PLUS |
| Decrease magnification | ALT + NUMPAD MINUS |
| Turn color enhancements on and off | CTRL + SHIFT + C |
| Font Enhancements (xFont, Standard and None) | CTRL + SHIFT + F |
- No known issues at this time.
Speech recognition software
Dragon Naturally Speaking (DNS) Actions and Commands
| Action | Commands |
|---|---|
| Turn the microphone on or off | Plus key (+) on the numeric keypad |
| Open the Correction menu | Minus key (-) on the numeric keypad |
| Force words to be recognized as commands | Press and hold down the CTRL key |
| Force words to be recognized as dictation | Press and hold down the SHIFT key |
| Open the Naturally Speaking menu | Asterisk key (*) on the numeric keypad |
| Put the microphone to sleep or wake it up | Slash key (/) on the numeric keypad |
| Press-to-talk | Zero key (0) on the numeric keypad |
- No known issues at this time.